Legal

Terms and Conditions

These terms govern your use of the Trip963 B2B travel platform. By accessing or using our services, you agree to these conditions.

1. Acceptance of terms

By registering for or using Trip963, you confirm that you act on behalf of a licensed travel agency or authorized business and agree to comply with these terms, applicable airline and supplier rules, and local regulations.

2. Platform use

Trip963 is provided for legitimate B2B travel sales only. You must keep login credentials secure, ensure bookings are made with accurate passenger and payment information, and not misuse the platform for fraudulent or unauthorized activity.

3. Bookings and pricing

Fares, availability, and supplier rules can change until a booking is confirmed. You are responsible for verifying itinerary details, fare rules, and documentation requirements before issuing tickets or confirming services.

4. Payments and fees

Agency wallets, deposits, partial payments, and supported payment methods are subject to Trip963 payment policies. Failed, reversed, or disputed payments may affect booking status and account access.

5. Cancellations and refunds

Refunds and changes depend on supplier fare rules and processing timelines. Trip963 facilitates requests according to airline, hotel, and partner policies but does not guarantee waiver of supplier penalties.

6. Liability

Trip963 acts as a technology and distribution platform connecting agencies with travel suppliers. We are not the carrier, hotel, or activity operator unless explicitly stated for a specific product.

7. Changes to these terms

We may update these terms from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.

8. Contact

For questions about these terms, contact info@trip963.com.